Accessibility Statement
Our commitment to digital accessibility
Our Commitment
DBA Assist is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
DBA Assist is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Accessibility Features
Keyboard Navigation
- ✓All interactive elements are keyboard accessible
- ✓Logical tab order throughout the site
- ✓Visible focus indicators
- ✓Skip navigation links available
Visual Design
- ✓High contrast color schemes
- ✓Resizable text up to 200%
- ✓No reliance on color alone for information
- ✓Responsive design for all devices
Screen Reader Support
- ✓Semantic HTML markup
- ✓Proper heading structure
- ✓Alternative text for images
- ✓Descriptive link text
Forms & Interactions
- ✓Clear form labels and instructions
- ✓Error identification and suggestions
- ✓Sufficient time limits with extensions
- ✓No auto-playing media
Known Issues
Areas We're Improving
- • Some complex interactive elements may not be fully accessible to all screen readers
- • Video content may lack comprehensive captions in all cases
- • Some PDF documents may not be fully accessible
- • Third-party embedded content may not meet our accessibility standards
We are actively working to address these issues in upcoming updates.
Assistive Technologies
DBA Assist is designed to be compatible with the following assistive technologies:
Screen Readers
- • JAWS (Windows)
- • NVDA (Windows)
- • VoiceOver (macOS/iOS)
- • TalkBack (Android)
Other Tools
- • Voice recognition software
- • Screen magnification tools
- • Alternative keyboards
- • Switch navigation devices
Browser Compatibility
DBA Assist supports the latest versions of:
Accessibility Settings
How to Customize Your Experience
- Increase Text Size: Use your browser's zoom function (Ctrl/Cmd + +) or adjust font size in browser settings
- High Contrast: Enable high contrast mode in your operating system settings or browser preferences
- Keyboard Navigation: Use Tab key to navigate, Enter to activate links/buttons, and Arrow keys in menus
- Reduce Motion: Enable "Reduce Motion" in your system accessibility settings to minimize animations
Feedback & Support
We welcome your feedback on the accessibility of DBA Assist. If you encounter any accessibility barriers or have suggestions for improvement, please let us know.
Contact Methods
- Email:accessibility@dba-assist.com
- Phone:1-800-DBA-HELP
- Online Form:Contact Us
Response Time
We aim to respond to accessibility feedback within:
- • Simple issues: 2-3 business days
- • Complex issues: 5-10 business days
- • Feature requests: 2-4 weeks
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may file a formal complaint with:
U.S. Department of Education
Office for Civil Rights
400 Maryland Avenue, SW
Washington, DC 20202-1100
Phone: 1-800-421-3481
Email: OCR@ed.gov
Website: ed.gov/ocr
Technical Information
Assessment Details
Method: Self-evaluation and user testing
Guidelines: WCAG 2.1 Level AA
Last Reviewed: September 2024
Tools Used: axe-core, WAVE, Lighthouse
Testing: Keyboard navigation, screen readers
Next Review: March 2025
Need Help?
If you need assistance accessing any content or using any features on our website, we're here to help.